Maintain an excellent brand image

A customer’s confidence in a retail or leisure brand is built on their first impression of the premises, and will play a large part in setting their expectations of the service they are likely to receive.

Our experience in this sector helps us to work with each business to help make their customers’ experience lives up to their expectations. It is quite a simple recipe, get this right and you will keep them returning.

Seasonal footfall trends have a huge impact in the retail industry and being prepared for these periods allows your business to maximise every opportunity. Our priority is to deliver a clean, safe and welcoming environment for your staff to work in and your clientele to enjoy.

To complement our general cleaning services, Archway Facilities also offers a range of periodic additional services to enhance the appearance of your premises, such as glass and window cleaning, hard floor machine cleaning and buffing and floor stripping and polishing.

Hygiene Risks for Gym Businesses

Gyms like many public places harbour bacteria, but gyms are a well-researched hotspot for germs that can produce illness or infection. Providing a clean environment for your gym or health club is a priority for your customers and will enhance member experience and satisfaction.

Over a day, gym equipment is subject to sweaty hands, dirty shoes, blood, sweat and maybe even some tears! You can see why clients have specific “gym shoes” but not all do, so bring the outside dirt into your pristine gym.

Periodic deep cleans to support your regular cleans means keeping on top of bacteria magnets! Steam Rooms and Saunas can quickly become no go areas as clients shy from the hot grubby surroundings. Put your customer hat for this experience and see if they would be happy with the cleanliness?

Ask us! Archway Facilities team is more than happy to take a tour of your facilities and show you what your missing and where we can help!

Call Archway Facilities on 01392 203901 or email

  • Pay attention to the gym and studio floors
    Slips and trips with weights and gym equipment involved can lead to serious injury. Clean, level and maintained flooring is essential.
  • Reception and entrance area
    Not only is this a high traffic area, but gives the very first impression of you club or business. Keep reception and waiting areas clear of clutter, and keep your windows and door sparkling clean.
  • Don’t think your customers are going to clean for you
    You may have a notice to politely remind clients to wipe off the gym equipment after use, or to use a towel during their session, but they may just not do that and just want to work out!

Leisure Cleaning

We clean for national and independent sports and leisure facilities in Exeter and surrounding areas ensuring a consistently safe, hygienic and welcoming space for your members.

We understand that people expect leisure facilities to be very hygienic and expertly maintained, and in a competitive market having a clean facility is essential to keep the customer coming back. Whatever facilities you have in your leisure centre, spa, beauty treatment room, its presentation will have a direct influence on customer retention and bottom line, so it’s vital to make sure that it looks sufficiently attractive for people to visit regularly.

Out Of Hours Cleaning

While most of our leisure cleaning takes place out of hours or overnight, we can tailor our services to your individual requirements, frequency and circumstance. If you’d like to find out more about our leisure cleaning services and how we can help, get in touch with Archway Facilities – we’d love to hear from you. To request a free quote, contact us by phone on 01392 203901 or email

Our Sectors

Areas of cleaning we cover and supply staff for

Car Dealership & Showroom Cleaning

Fully insured to make your whole showroom environment shine, including the vehicles for sale.

Commercial Office & Contract Cleaning

Innovative methods and the latest machinery to deliver an unparalleled service to all types buildings.

Hospitality, Hotel & Pub Cleaning

Regular service to ensure your hospitality venue looks clean and sparkling, as well as being hygienically clean.

CQC Medical Compliant Cleaning Exeter

CQC cleans to practises, surgeries, hospitals, and schools. Maintaining hygiene to the NHS and Private Sector.

School & Educational Facility Cleaning

Providing regular and deep cleans for a germ free educational facility which can help prevent staff and pupil absence.

Contact us for your FREE quote now

2 Bittern Rd, Sowton, Exeter EX2 7FW
01392 203901

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What our clients say


I have found Archway Facilities to be a very efficient, hard-working team who provide a very high standard of cleaning.

Archway Facilities are our daily cleaning contractor for our 50,000 square foot office and their high standards are maintained throughout their team of Cleaning Operatives, Supervisors and Management.

I have also used them for a number of individual projects, for example, end of tenancy property cleans, floor tile grout stripping & sealing and residential cleans. I would be happy to recommend them for any cleaning project small or large.

Andy Heard, Facilities Manager

I am especially for the way this work was coordinated and organised. I met with (Archway) before and after the work was carried out and witnessed first-hand how hard everyone was working. Archway Facilities conducted a deep clean of the entire house leaving the house in immaculate condition throughout.

This work needed to be done before the house was sold. Subsequently, it came as no surprise when we managed to find our client a buyer within the first week of marketing the property leaving everyone feeling extremely satisfied and happy at the end result. Had the house not been cleaned to such a high standard it would not have sold so quickly or for such a good price.

I will have no hesitation whatsoever in recommending Archway Facilities on future projects and therefore look forward to working with you again; it was a pleasure working with you all, demonstrating such a positive “can and will do approach” throughout.

John Burgoyne, Managing Director

I have had an excellent experience using Archway Facilities and I would not hesitate to recommend them. They provide a consistently professional cleaning service and our dedicated cleaners are extremely thorough, conscientious and committed to cleaning to the very highest standards. The team always arrive promptly, in smart uniform and take great care to follow all H & S rules while on-site.

Overall an excellent service that went above our expectations

James Mullins

Archway cleaning has provided us an excellent cleaning service for 4 years. In that time the standard of cleaning, consistency, reliability and the flexibility provided by the company have been exceptional. I recall on the occasion of an inspection, I requested that the surgery had a deep clean. This was delivered with the minimum of fuss, at a reasonable price and to a high standard. The cleaners who are supplied are well trained, accommodating and flexible in their approach.
All health and safety regulations are provided by the company; staff insurance, COSHH assessments, and monthly cleaning audits. I have no hesitation in recommendation ARCHWAY cleaning.

Gillian Champion

We are extremely pleased with the service that Archway Facilities have provided for us over the last few years. Their communication is excellent, responding to queries and addressing any issues promptly and in a professional manner.

Their office staff and employees are very friendly and deliver exceptional standards all year round. I would highly recommend them.

Adele Chapman - HR & Facilities Co-ordinator

Archway are responsible for the entire building, which we believe is the best testament to their ability to consistently meet our high standards. Having managed an extremely busy Mercedes-Benz Retailer, we understand there will always be problems when housekeeping is held to a high standard.

One of Archway Facilities’ strengths is their ability to keep problems to an absolute minimum and act quickly to resolve any problems that do come up. In our experience, Archway Facilities is always determined to meet or exceed our high expectations. At this point, we are enjoying an almost “worry-free” relationship, one that is producing for us the high standard of cleaning services we expect in our building.

Steve Johnson, Service Manager – Mercedez Benz of Exeter

Steve Johnson, Service Manager

We have worked with staff from Archway Facilities Ltd during our busy vacation season and recently in term-time, overall we are very pleased with the work undertaken by the team. The team are always polite and work hard to get the job done. The whole process, from day-to-day task allocation, through to liaising with Snezana is easy and each member of their team is professional in their approach. We will certainly continue to work with Archway Facilities Ltd in the future.

Mark Williams

We have found Archway Facilities very professional and the cleaning has improved to a very high standard. The Client Account Manager is always on hand to manage the cleaners wherever needed and also to ensure holiday and sickness are always covered. I would highly recommend Archway facilities to any potential client, as they always do what they say they are going to do. We are extremely pleased with the services offered and glad we appointed them.

Helen Batson

We used Archway Facilities to clean three of our properties at very short notice.  We felt they offered a competitive price and found  them to be very organised, professional & courteous.  We found their staff to be pleasant and trustworthy and all arrived on time.  They worked very hard to give a thorough clean throughout.  We would definitely recommend this company

Louise Down - NHS

Archway have been contracted to clean our Exeter office from its inception in 2013. Prior to this Snezana cleaned our office herself from 2010 until she formed the company in 2013.
Our long term relationship is proof that the service provided is quite exceptional. We would not hesitate to recommend their services.

Jessica Knee, Office Manager

Archway Facilities has supported 3 sites for the last 18 months on behalf of Collegiate. These sites are luxury student accommodation in prime locations of the city. They have very successfully supported us in offering an exceptional standard of cleanliness throughout all sites not only in the common areas but also within the apartments themselves. Their staff is punctual and proactive and very appropriate in front of tenants. I would highly recommend them to any prospective/new client. I would also include the office staff as very professional.

Angela Kelly, Accommodation Manager

“Since launching Grow Coffee House on South Street, Exeter (and moving our publishing team into the same premises), we have been using Archway Facilities for our regular window cleaning. A big factor in the success of a Coffee House is people walking by, looking in and seeing a welcoming and vibrant atmosphere. The regular and high-quality job that the guys from Archway do for us is an important factor in the environment that we have created. Thank you!”

Joff Alexander-Frye Owner / Director / Editor

We have had Archway service our building since February 2015. At their suggestion, we started with a deep-clean – an exercise I would thoroughly recommend as it lays the foundation and basis for both sides to move forward.. They have provided us with excellent service ever since. They typically clean our building during the afternoons – however, there is always flexibility on both sides.

During this short time, any issues have been addressed immediately in a professional, friendly manner. On the occasions our ‘regular’ cleaner is absent, the alternative cover is provided, whereby we do not have the headache of ‘not being cleaned’. Telephone calls and e-mails are always responded to in a timely manner. Frequent visits are made to our facility to guarantee quality service and ensure our needs are being met – this is a small, friendly, professional company – I would highly recommend Archway for any of your needs

Karen Davies


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