Mercedes Benz Exeter
Archway Facilities are responsible for the entire building, which we believe is the best testament to their ability to consistently meet our high standards. Having managed an extremely busy Mercedes-Benz Retailer, we understand there will always be problems when housekeeping is held to a high standard.
One of Archway Facilities’ strengths is their ability to keep problems to an absolute minimum and act quickly to resolve any problems that do come up. In our experience, Archway Facilities is always determined to meet or exceed our high expectations. At this point, we are enjoying an almost “worry-free” relationship, one that is producing for us the high standard of cleaning services we expect in our building.
Steve Johnson, Service Manager
I have found Archway Facilities to be a very efficient, hard-working team who provide a very high standard of cleaning.
Archway Facilities are our daily cleaning contractor for our 50,000 square foot office and their high standards are maintained throughout their team of Cleaning Operatives, Supervisors and Management.
I have also used them for a number of individual projects, for example end of tenancy property cleans, floor tile grout stripping & sealing and residential cleans.
I would be happy to recommend them for any cleaning project small or large.
Andy Heard, Facilities Manager
We have entrusted Archway Facilities to clean our offices for since 2016 and we have built an excellent working relationship during that time. Archway Facilities provide a professional and excellent service. Their communication is first rate, resolving any issues which arise quickly and efficiently. I would highly recommend Archway Facilities services to anyone interested in quality commercial cleaning.
Amanda Johnston, Office Manager
After using several Cleaning companies in the past, I can confirm that I have made the right choice in working with Archway Facilities. They are very reliable, highly professional, excellent housekeeping and most importantly for me is the tremendous trust.
I can rely 100% on Archway facilities. I have never been let down in the last 3 years even at a short notice; they always exceed my expectations. I highly recommend them.
Aziz Ouerghi, Accommodation Manager
Foxhaye Medical Practice, Exeter
Archway cleaning have provided us an excellent cleaning service for a number of years. In that time the standard of cleaning, consistency, reliability and the flexibility provided by the company have been exceptional. I recall on the occasion of an inspection, I requested that the surgery had a deep clean. This was delivered with the minimum of fuss, at a reasonable price and to a high standard. The cleaners who are supplied are well trained, accommodating and flexible in their approach.
All health and safety regulations are provided by the company; staff insurance, COSHH assessments, and monthly cleaning audits.
I have no hesitation in recommendation ARCHWAY cleaning.
Gillian Champion (Chair Exeter sub locality CCG), The Foxhayes Practice, Exeter
Burgoynes Estate Agents, Exeter
I am especially for the way this work was coordinated and organised. I met with (Archway) before and after the work was carried out and witnessed first-hand how hard everyone was working.
Archway Facilities conducted a deep clean of the entire house leaving the house in immaculate condition throughout. This work needed to be done before the house was sold. Subsequently, it came as no surprise when we managed to find our client a buyer within the first week of marketing the property leaving everyone feeling extremely satisfied and happy at the end result. Had the house not been cleaned to such a high standard it would not have sold so quickly or for such a good price.
I will have no hesitation whatsoever in recommending Archway Facilities on future projects and therefore look forward to working with you again; it was a pleasure working with you all, demonstrating such a positive “can and will do approach” throughout.
John Burgoyne Managing Director
University of Exeter
“We have worked with staff from Archway Facilities Ltd during our busy vacation season and recently in term-time, overall we are very pleased with the work undertaken by the team. The team are always polite and work hard to get the job done. The whole process, from day-to-day task allocation, through to liaising with Snezana is easy and each member of their team is professional in their approach. We will certainly continue to work with Archway Facilities Ltd in the future.”
University of Exeter
“We have had Archway service our building since February 2015. At their suggestion, we started with a deep-clean – an exercise I would thoroughly recommend as it lays the foundation and basis for both sides to move forward. They have provided us with excellent service ever since.
They typically clean our building during the afternoons – however, there is always flexibility on both sides. During this short time, any issues have been addressed immediately In a professional, friendly manner. On the occasions our ‘regular’ cleaner is absent, alternative cover is provided, whereby we do not have the headache of ‘not being cleaned’.
Telephone calls and e-mails are always responded to in a timely manner. Frequent visits are made to our facility to guarantee quality service and ensure our needs are being met – this is a small, friendly, professional company – I would highly recommend Archway for any of your needs”